Change management is the application of a structured process and set of tools for leading the people side of change to achieve a desired outcome. It involves understanding the need for change, communicating the vision and benefits of change, engaging and empowering the stakeholders, and sustaining and measuring the change. Change management aims to improve the performance and productivity of the organisation and its people, by aligning the change with the strategic objectives and values of the organisation, and by providing ongoing support and development opportunities.
The purpose of this course is to provide you with the knowledge and skills to implement and improve change management in your organisation. You will learn the core concepts and principles of change management, the tools and techniques to plan and conduct change management effectively, and the best practices to ensure a positive and professional impression. You will also develop your leadership, communication, and feedback skills, and learn how to foster a culture of change management in your organisation.
