Tourism management is the process of overseeing and coordinating the operations of businesses and organizations that are involved in the tourism industry. This includes businesses such as hotels, airlines, tour operators, and travel agencies, as well as organizations such as government tourism boards and destination marketing organizations.
The goal of tourism management is to ensure that tourists have a positive experience and that the tourism industry is sustainable. Tourism managers are responsible for a wide range of tasks, including:
- Developing and implementing marketing strategies to attract tourists
- Managing the operations of tourism businesses and organizations
- Ensuring that tourism products and services meet the needs of tourists
- Promoting sustainable tourism practices
- Working with other stakeholders to develop and implement tourism policies and strategies
This course is designed to provide professionals with the knowledge and skills required to manage digital transformation in tourism effectively. The course will cover topics such as digital marketing, e-commerce, big data analytics, artificial intelligence, and blockchain technology.
