Day One:
Introduction to Critical Thinking, Emotional Intelligence, and Decision Making
- What is critical thinking and why is it important?
- What is emotional intelligence and why is it important?
- What is decision making and why is it important?
- How are critical thinking, emotional intelligence, and decision making related?
- What are the benefits of critical thinking, emotional intelligence, and decision making for professionals?
- What are the challenges of critical thinking, emotional intelligence, and decision making in today’s business environment?
- What are the common pitfalls and biases that affect critical thinking, emotional intelligence, and decision making?
- How can we overcome them?
Day Two:
Critical Thinking Techniques
- What are the elements of critical thinking?
- How can we use logic, arguments, evidence, and assumptions to analyse information?
- How can we use creative thinking to generate new ideas and perspectives?
- How can we use systems thinking to understand the big picture and the interrelationships among components?
- How can we use root cause analysis to identify the underlying causes of problems?
Day Three:
Emotional Intelligence Techniques
- What are the elements of emotional intelligence?
- How can we use self-awareness to recognise our own emotions, strengths, weaknesses, values, and goals?
- How can we use self-regulation to manage our own emotions, impulses, and stress?
- How can we use motivation to pursue our own goals with passion, perseverance, and optimism?
- How can we use empathy to understand others’ emotions, needs, and perspectives?
- How can we use social skills to build rapport, trust, and influence with others?
Day Four:
Decision Making Techniques
- What are the stages of decision making?
- How can we generate alternatives for solving problems or achieving goals?
- How can we evaluate alternatives using criteria such as feasibility, effectiveness, efficiency, ethics, and sustainability?
- How can we select the best option using methods such as ranking, scoring, voting, or consensus?
- How can we implement the chosen solution using tools such as action plans, Gantt charts, or SMART goals?
- How can we monitor and evaluate the results using tools such as feedback loops, key performance indicators, or balanced scorecards?
Day Five:
Tools and Frameworks for Critical Thinking, Emotional Intelligence, and Decision Making
- What are some of the tools and frameworks that can help us with critical thinking, emotional intelligence, and decision making?
- How can we use SWOT analysis to assess the strengths, weaknesses, opportunities, and threats of a situation or solution?
- How can we use PESTLE analysis to examine the political, economic, social, technological, legal, and environmental factors that affect a situation or solution?
- How can we use Porter’s five forces analysis to evaluate the competitive forces in an industry or market?
- How can we use SMART criteria to set specific, measurable, achievable, relevant, and time-bound objectives or goals?
