• Define and explain the concept and components of emotional intelligence
• Assess your own level of emotional intelligence and identify areas for improvement
• Develop strategies and techniques to enhance your emotional intelligence in self-awareness, self-management, social awareness, and social skills
• Apply emotional intelligence skills to improve your leadership, communication, collaboration, innovation, and performance
• Recognize and harness the synergy of emotional intelligence in creating a positive organizational culture and climate.

This course is designed for professionals who want to improve their emotional intelligence and interpersonal skills in the workplace. It is suitable for anyone who works with people, such as managers, leaders, supervisors, team members, consultants, coaches, trainers, etc.

Some of the benefits of taking this course are:

• You will gain a deeper understanding of yourself and others, and how to manage your emotions and relationships effectively
• You will develop skills that will help you influence others, lead teams, manage conflicts, and cope with change
• You will enhance your performance, productivity, and satisfaction at work, and also your personal well-being and happiness
• You will learn how to create a positive impact on yourself, your team, your customers, and your organization through emotional intelligence

• Emotional Intelligence: A Surprising Synergy
• What is emotional intelligence?
• Self-awareness
• Self-management
• Social awareness
• Social skills
• The synergy of emotional intelligence: how EI creates a positive feedback loop among different levels of analysis
• Developing Emotional Intelligence
• The role of neuroplasticity, experience, learning, and practice
• The 12 competencies of emotional intelligence: emotional self-awareness, emotional self-control, adaptability, achievement orientation, positive outlook, empathy, organisational awareness, influence, coach and mentor, inspirational leadership, conflict management, teamwork
• Assessing and improving each competency using various methods and tools
• Case studies and role plays to practice emotional intelligence skills in different scenarios.
• Managing with heart
• What makes a leader?
• Developing Leadership skills with EI
• Leadership that gets results
• Leadership Competencies and EI
• The group IQ – how to boost it using EI.
• Primal Leadership and organizational performance
• The social brain.
• The sweet spot of achievements using EI.

To enhance learning and practical application of concepts, the training course will use a combination of interactive lectures, case studies, group discussions, practical exercises, and real-world examples. Participants will also get the chance to collaborate on group projects and create action plans adapted to the needs of their respective organizations.