Day One: Employee Engagement and Its Impact on Business Success
- Learn the definition and model of employee engagement and why it matters for organizational performance
- Understand the business case for engagement and how it affects various outcomes such as productivity, profitability, customer satisfaction, retention, etc.
- Measure and analyze the current level of employee engagement in your team and organization using various tools and methods
- Identify the dimensions and behaviors of engaging leaders and assess your own leadership style and preferences
- Explore the role and impact of front-line leadership on employee engagement, productivity, and commitment based on current research and best practices.
Day Two: Engaging Leadership Skills and Styles
- Review and apply the essential skills that engaging leaders need to inspire, influence, motivate, and empower others
- Discover your personality type and how it affects your leadership style using a psychometric assessment tool
- Develop your authentic leadership skills and align them with your values and vision
- Understand the shadow of the leader concept and how to use your impact and influence positively
- Enhance your emotional intelligence skills and use them to manage yourself and others effectively
- Create an inspirational vision that aligns with your team and organizational goals.
Day Three: Engaging Performance Management
- Leverage the power of collective wisdom and collaboration in your team
- Define your team purpose and align it with your performance management system, KPIs, and MBOs
- Establish the importance of behaviors and values in your team culture and create a team charter
- Build meaning and engagement for your employees by fostering a culture of continuous improvement
- Evaluate your own and your team’s productivity and performance using various audits, reviews, and tools
- Use the grid for talent management to assess potential and performance of your employees.
Day Four: Engaging Coaching and Mentoring
- Assign tasks and jobs to the right people based on their strengths and preferences
- Improve your team dynamics by identifying and managing both positive and negative group behavior roles
- Delegate successfully by using effective techniques to achieve results through the efforts of others
- Motivate your people by using core skills and practical steps that suit their needs
- Enhance productivity and alignment by balancing positive and negative interactions with your employees
- Deal with poor performance by using coaching skills to address team and individual performance issues.
Day Five: Engaging Culture Change
- Learn the core essentials for engaging culture change in your team and organization
- Understand the challenges and opportunities of creating a culture of connection, innovation, and excellence
- Develop an action plan based on the employee engagement model to improve your team’s engagement level
- Recognize the pitfalls of an overdone strength and how to balance pressure with performance
- Apply your engaging leadership skills in action using a personal intuitive approach
- Review the essential qualities of engaging leadership and reflect on your learning outcomes.
