Human Resource Metrics and Analytics: Concepts, Applications and Skills

Introduction:

Human Resource Metrics and Analytics are two interrelated fields that involve measuring, analyzing and reporting data related to human resource management. Human Resource Metrics are quantitative indicators that assess the effectiveness and efficiency of various human resource processes, such as recruitment, retention, development, performance, and satisfaction. Human Resource Analytics are methods and techniques that use human resource data to generate insights and recommendations that support strategic decision making and improve organizational outcomes.

This course will provide you with a comprehensive understanding of the concepts, tools and techniques of Human Resource Metrics and Analytics. You will learn how to identify and collect relevant and reliable human resource data, how to apply various statistical and analytical methods to human resource data, and how to communicate and present human resource data and insights in a clear and compelling way. You will also develop the skills and competencies required for effective Human Resource Metrics and Analytics, such as critical thinking, problem-solving, data literacy, and storytelling.

  • Explain the rationale, objectives and benefits of Human Resource Metrics and Analytics
  • Identify and select the appropriate Human Resource Metrics and Analytics for different human resource domains and scenarios
  • Apply the relevant frameworks, models and indicators of Human Resource Metrics and Analytics
  • Use and manage various tools and platforms that facilitate and promote Human Resource Metrics and Analytics
  • Analyze and interpret human resource data using various statistical and analytical methods
  • Communicate and collaborate effectively with various stakeholders on Human Resource Metrics and Analytics issues
  • Present and visualize human resource data and insights in a clear and compelling way
  • Enhance your knowledge and skills in Human Resource Metrics and Analytics and related disciplines
  • Develop your critical thinking and problem-solving abilities in Human Resource Metrics and Analytics matters
  • Boost your confidence and credibility as a Human Resource Metrics and Analytics professional or aspiring leader
  • Expand your network and opportunities with other participants and experts in the field
  • Earn a certificate of completion from a reputable institution

Day 1: Introduction to Human Resource Metrics and Analytics

  • What are Human Resource Metrics and Analytics and why are they important?
  • The history and evolution of Human Resource Metrics and Analytics
  • The main theories and models of Human Resource Metrics and Analytics
  • The key principles and components of Human Resource Metrics and Analytics
  • The sources and types of Human Resource Metrics and Analytics regulation
  • The role and impact of Human Resource Metrics and Analytics on organizational performance and society

Day 2: Human Resource Metrics and Analytics in Recruitment and Retention

  • The role and importance of Human Resource Metrics and Analytics in recruitment and retention
  • The types and sources of recruitment and retention data and how to access and analyse it
  • The process and techniques of Human Resource Metrics and Analytics in recruitment and retention, such as time to hire, cost per hire, quality of hire, turnover rate, and retention rate
  • The best practices and challenges of Human Resource Metrics and Analytics in recruitment and retention
  • The case studies of Human Resource Metrics and Analytics in recruitment and retention, such as Google, Starbucks, and Netflix

Day 3: Human Resource Metrics and Analytics in Development and Performance

  • The role and importance of Human Resource Metrics and Analytics in development and performance
  • The types and sources of development and performance data and how to access and analyse it
  • The process and techniques of Human Resource Metrics and Analytics in development and performance, such as training effectiveness, learning transfer, performance appraisal, productivity, and engagement
  • The best practices and challenges of Human Resource Metrics and Analytics in development and performance
  • The case studies of Human Resource Metrics and Analytics in development and performance, such as Apple, Tesla, and Coca-Cola

Day 4: Human Resource Metrics and Analytics Tools and Platforms

  • The role and importance of tools and platforms for Human Resource Metrics and Analytics
  • The types and features of tools and platforms for Human Resource Metrics and Analytics, such as Excel, SPSS, R, Python, Tableau, and Power BI
  • The process and techniques of using and managing tools and platforms for Human Resource Metrics and Analytics
  • The best practices and challenges of using and managing tools and platforms for Human Resource Metrics and Analytics
  • The case studies of using and managing tools and platforms for Human Resource Metrics and Analytics, such as Amazon, Microsoft, and McDonald’s

Day 5: Human Resource Metrics and Analytics Communication and Presentation

  • The role and importance of communication and presentation for Human Resource Metrics and Analytics
  • The types and modes of communication and presentation for Human Resource Metrics and Analytics, such as reports, dashboards, infographics, and stories
  • The process and techniques of communication and presentation for Human Resource Metrics and Analytics, such as communication plan, communication channel, communication message, and communication feedback
  • The best practices and challenges of communication and presentation for Human Resource Metrics and Analytics
  • The case studies of communication and presentation for Human Resource Metrics and Analytics, such as Facebook, ExxonMobil, and Procter & Gamble

To enhance learning and practical application of concepts, the training course will use a combination of interactive lectures, case studies, group discussions, practical exercises, and real-world examples. Participants will also get the chance to collaborate on group projects and create action plans adapted to the needs of their respective organizations.

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