Day One:
HR Functions and Operating Environment
- Learn the concept and importance of HR functions for organizational success
- Understand the evolution of HR from welfare to business partner and the implications for HR roles and responsibilities
- Identify the specialist functions of HR such as recruitment, training, performance management, etc. and how they contribute to organizational goals
- Learn how to build bridges with other functions by understanding their needs, expectations, and challenges
- Analyse the internal environment of your organization by using various tools and techniques such as SWOT analysis, PESTLE analysis, etc.
- Analyse the external environment of your organization by using various tools and techniques such as Porter’s five forces, industry analysis, etc.
- Apply your learning to a real or simulated case study by using the keynote activity ‘Analysing the Operating Environment’
Day Two:
HR Leadership and Management
- Learn the concept and importance of leadership for HR effectiveness and performance
- Understand the difference between leadership and management and their roles in HR functions
- Explore the different styles of leadership such as autocratic, democratic, laissez-faire, etc. and how to apply them in different situations
- Learn how to make the transition from manager to leader by developing various skills and competencies such as vision, influence, empowerment, etc.
- Apply your learning to a real or simulated case study by using the keynote activity ‘The Manager’s Dilemma – A Case Study’
Day Three:
HR Professionalism and Communication
- Learn the concept and importance of professionalism for HR credibility and respect
- Learn how to market the HR function by demonstrating its value, impact, and contribution to organizational success
- Enhance your personal image by developing various skills and competencies such as confidence, ethics, etiquette, etc.
- Become an expert communicator by developing various skills and competencies such as listening, questioning, persuading, etc.
- Master the art of presentation by developing various skills and competencies such as preparation, structure, delivery, etc.
- Apply your learning to a real or simulated presentation by using the keynote activity ‘Individual Presentations’
Day Four:
HR Strategic Thinking and Decision Making
- Learn the concept and importance of strategic thinking for HR effectiveness and alignment with organizational goals
- Understand the difference between strategic and tactical thinking and how to balance them in HR functions
- Learn various models of decision making such as rational, intuitive, participative, etc. and how to use them in different situations
- Learn how to summarise information into meaningful arguments by using various tools and techniques such as logic trees, mind maps, etc.
- Learn how to present a logical argument by using various skills and competencies such as clarity, consistency, credibility, etc.
- Learn how to understand and deal with disagreement and objections by using various skills and competencies such as empathy, negotiation, arbitration, etc.
- Learn how to deal with conflict and confrontation by using various skills and competencies such as assertiveness, mediation, collaboration, etc.
- Apply your learning to a real or simulated case study by using the keynote activity ‘Case Study in Strategic Decision Making – The Charity Donation’
Day Five:
HR Data Analysis and Forecasting
- Learn the concept and importance of data analysis for HR effectiveness and evidence-based decision making
- Learn how to turn HR data into information by using various tools and techniques such as descriptive statistics, inferential statistics, etc.
- Learn how to make numbers easy to understand by using various tools and techniques such as charts, graphs, tables, etc.
- Learn how to present data by using various skills and competencies such as storytelling, visualisation, interpretation, etc.
- Learn how to make forecasts based on analysed information by using various tools and techniques such as trend analysis, regression analysis, scenario analysis, etc.
- Apply your learning to a real or simulated case study by using the keynote activity ‘Human Resource Planning Case Study’