Day One:
Leadership and Strategic Thinking
| Learn the difference and relationship between management and leadership |
| Identify the critical leadership competencies for 21st century managers |
| Understand the concept and importance of strategic thinking for organizational success |
| Define your purpose, mission, and vision as a leader |
| Develop and communicate your strategic vision using graphical and verbal techniques |
Day Two:
Leadership and Personal Power
| Discover your personal life map and how it shapes your leadership journey |
| Explore your personal purpose and passion and how they drive your leadership performance |
| Develop your enthusiasm and resilience as a leader |
| Clarify your personal values and align them with your vision and goals |
| Manage your time effectively and achieve balance in your life |
| Empower yourself and others by creating a zone of empowerment |
Leadership and Management Skills
Day Three:
| Review the history and evolution of management and leadership theories and practices |
| Understand the paradox of leadership and management in the information age |
| Deliver customer value by using effective management skills such as systems, contracts, empowerment, etc. |
| Ensure staff capability by using various tools and methods |
| Balance your leadership and management styles according to different situations and needs |
Day Four:
Leadership and Motivation
| Understand the factors that influence human behaviour and motivation |
| Identify the deep needs and fears of yourself and others |
| Use rapport mastery skills to build trust and rapport with others |
| Inspire enthusiasm and passion in yourself and others |
| Use various techniques to motivate yourself and others such as rewards, recognition, feedback, etc. |
| Adapt your leadership style to different personality types and preferences |
Day Five:
Leadership and Communication
| Recognize communication as the essential tool for leaders to inspire, influence, motivate, and empower others |
| Apply the five keys to effective leadership communication such as clarity, consistency, credibility, etc. |
| Conduct effective meetings and presentations using various skills and techniques |
| Manage change and resolve conflicts using various models and tools |
| Optimize the leadership environment by removing the blocks to communication with your staff |
| Take command as a leader by using various skills such as data presentation, decision making, problem solving, etc. |
