Managing employee performance, behaviour and attitudes is one of the most challenging and rewarding aspects of being a manager or a leader. It involves setting clear expectations, providing regular feedback, and addressing performance issues in a constructive and respectful way. It also involves understanding the psychological and emotional factors that influence employee behaviour and attitudes, and using various strategies and tools to motivate, inspire, and empower employees to achieve their full potential.
This course will provide you with the knowledge, skills, and techniques to manage employee performance, behaviour and attitudes effectively and efficiently. You will learn how to assess the current level of performance, behaviour and attitudes of your employees, and identify the strengths and areas for improvement. You will also learn how to design and implement performance management systems and processes, such as goal setting, performance appraisal, coaching, and recognition. You will also learn how to deal with the common performance, behaviour and attitude challenges and issues, such as conflict, discipline, grievance, and termination.
