Course Outline:
Day 1:
Introduction to Writing Human Resources KPIs – Benchmarking HR Performance
- What are writing human resources KPIs – benchmarking HR performance and why are they important for organizations?
- The difference between writing human resources KPIs – benchmarking HR performance and other forms of writing, such as academic writing, business writing, and creative writing
- The role and responsibilities of the HR function and the HR professionals in writing human resources KPIs – benchmarking HR performance
- The writing process and cycle
- The writing models and frameworks, such as the writing process model, the writing pyramid model, and the writing SMART model
Day 2:
Writing Human Resources KPIs – Benchmarking HR Performance and Business Strategy
- The concept and types of business strategy, such as corporate strategy, business unit strategy, and functional strategy
- The process and techniques of formulating and executing business strategy, such as SWOT analysis, Porter’s five forces analysis, and balanced scorecard
- The alignment and integration of writing human resources KPIs – benchmarking HR performance strategy and business strategy, such as vertical fit, horizontal fit, and external fit
- The criteria and considerations for choosing the appropriate writing human resources KPIs – benchmarking HR performance strategy for different business strategies, such as cost leadership, differentiation, and focus
- The case studies and examples of writing human resources KPIs – benchmarking HR performance strategy and business strategy alignment, such as Google, Netflix, and Starbucks
Day 3:
Writing Human Resources KPIs – Benchmarking HR Performance and Writing Language and Style
- The types and features of writing language and style, such as clarity, conciseness, coherence, and correctness
- The role and importance of writing language and style for writing human resources KPIs – benchmarking HR performance
- The process and techniques of using and improving writing language and style, such as word choice, sentence structure, paragraph structure, and tone
- The best practices and challenges of using and improving writing language and style
- The case studies and examples of using and improving writing language and style, such as Zappos, Southwest Airlines, and Unilever
Day 4:
Writing Human Resources KPIs – Benchmarking HR Performance and Writing Tools and Platforms
- The types and features of writing tools and platforms, such as feedback, surveys, and analytics
- The role and importance of writing tools and platforms for writing human resources KPIs – benchmarking HR performance
- The process and techniques of using and managing writing tools and platforms, such as data collection, data analysis, and data visualization
- The best practices and challenges of using and managing writing tools and platforms
- The case studies and examples of using and managing writing tools and platforms, such as Facebook, ExxonMobil, and Procter & Gamble
Day 5:
Writing Human Resources KPIs – Benchmarking HR Performance and Writing Effectiveness and Impact
- The methods and measures of evaluating writing effectiveness and impact, such as self-assessment, peer assessment, and client assessment
- The tools and indicators of evaluating writing effectiveness and impact, such as writing evaluation forms, writing logs, and writing metrics
- The feedback and improvement loop for writing effectiveness and impact
- The personal and professional development plan for writing effectiveness and impact
- The reflection and celebration of writing achievements and learnings