Effective Performance Review How to Conduct and Receive Feedback that Matters

A performance review is a periodic assessment of an employee’s work performance to identify their strengths and weaknesses, offer feedback, and help them set goals. A performance review is a key component of a continuous performance management approach that aims to improve and propel the success of the employee, the team, and the organization. However, many managers and employees dread the performance review process, as it can be time-consuming, demotivating, inaccurate, biased, and unfair.

This course will provide you with the knowledge, skills, and tools to conduct and receive effective performance reviews that are meaningful, constructive, and motivating. You will learn how to prepare, deliver, and follow-up on performance feedback, using various methods and techniques, such as SMART goals, 360 feedback, self-assessment, and action plans. You will also learn how to overcome the common challenges and pitfalls of performance reviews, such as cognitive biases, rating errors, and feedback resistance. Whether you are a manager or an employee, this course will help you make the most of the performance review opportunity and enhance your professional growth and development.