Course Introduction: Emotional intelligence (EI) is the ability to understand and manage your own emotions and those of others. EI is not only a personal skill, but also a social and organizational one. EI can help you create a positive impact on yourself, your team, your customers, and your organization. In this course, you will learn about the latest research and practices on EI, how to develop and apply your EI skills, and how to leverage the synergy of EI in various aspects of your.
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