By the end of this course, you will be able to:

• Explain the concept, importance, and benefits of employee engagement and retention
• Identify the factors and indicators of employee engagement and retention
• Apply various tools and techniques to assess and measure employee engagement and retention
• Design and implement effective strategies and interventions to enhance employee engagement and retention
• Use various leadership, communication, and feedback skills to engage and retain your employees
• Create and sustain a culture of engagement and retention in your organisation

This course is designed for managers, leaders, and HR professionals who are involved or interested in employee engagement and retention in their organisations. It is also suitable for anyone who wants to learn more about the employee engagement and retention concepts and practices.

• Taking this course will enable you to:
  • Gain a comprehensive understanding of the employee engagement and retention concepts and practices
  • Develop the skills and confidence to enhance employee engagement and retention in your organisation
  • Improve the performance and productivity of your employees and organisation
  • Reduce the costs and risks of employee turnover and dissatisfaction
  • Increase the satisfaction and loyalty of your employees and stakeholders

Course Outline:

Day 1: Introduction to Employee Engagement and Retention

• What are employee engagement and retention and why are they important?
• The drivers and benefits of employee engagement and retention
• The challenges and barriers to employee engagement and retention
• The employee engagement and retention cycle and its phases
• The employee engagement and retention standards and guidelines

Day 2: Assessing and Measuring Employee Engagement and Retention

• The factors and indicators of employee engagement and retention
• The tools and techniques to assess and measure employee engagement and retention
• The best practices to ensure the validity and reliability of the assessment and measurement
• The common methods and sources of assessment and measurement and how to use them
• The assessment and measurement analysis and reporting

Day 3: Designing and Implementing Employee Engagement and Retention Strategies and Interventions

• The principles and elements of employee engagement and retention strategies and interventions
• The tools and techniques to design and implement employee engagement and retention strategies and interventions
• The best practices to ensure the effectiveness and efficiency of the strategies and interventions
• The common types and examples of strategies and interventions and how to apply them
• The strategies and interventions evaluation and improvement

Day 4: Using Leadership, Communication, and Feedback Skills to Engage and Retain Employees

• The leadership skills and their importance in employee engagement and retention
• The leadership styles and strategies and their applications
• The leadership challenges and opportunities and how to overcome them
• The communication skills and their importance in employee engagement and retention
• The communication methods and channels and their advantages and disadvantages
• The communication styles and strategies and their applications
• The communication challenges and barriers and how to overcome them
• The feedback skills and their importance in employee engagement and retention
• The feedback methods and tools and their benefits and limitations
• The feedback styles and strategies and their applications
• The feedback challenges and obstacles and how to overcome them

Day 5: Creating and Sustaining a Culture of Engagement and Retention in the Organisation

• The culture of engagement and retention and its characteristics and purposes
• The tools and techniques to create and sustain a culture of engagement and retention
• The best practices to ensure the quality and consistency of the culture of engagement and retention
• The common elements and examples of the culture of engagement and retention and how to foster them
• The culture of engagement and retention review and update

To enhance learning and practical application of concepts, the training course will use a combination of interactive lectures, case studies, group discussions, practical exercises, and real-world examples. Participants will also get the chance to collaborate on group projects and create action plans adapted to the needs of their respective organizations.