Managing Emotions and People with Emotional Intelligence – Online

Emotional intelligence (EI) is the ability to understand and manage your own emotions and those of others. EI can help you improve your performance, relationships, and well-being in both personal and professional settings. In this course, you will learn how to recognize your own EI strengths and weaknesses, regulate your emotions in tough situations, manage difficult people, build the social awareness of your team, motivate yourself through ups and downs, write forceful emails people won’t misinterpret, help an employee develop emotional intelligence, and handle specific situations like crying at work, tense communications across different cultures, and making decisions without emotional bias.