By the end of this course, you will be able to:

• Explain the role and importance of change management in the organisation
• Identify the factors and indicators of effective change management
• Apply various tools and techniques to plan and conduct change management efficiently
• Ensure the quality and consistency of your change management process and outcomes
• Communicate effectively and confidently with your stakeholders and employees
• Provide constructive and timely feedback to your stakeholders and employees
• Support and develop your employees’ performance and potential

This course is designed for managers, leaders, and change agents who are involved or interested in change management in their organisations. It is also suitable for anyone who wants to learn more about the change management concepts and practices.

Taking this course will enable you to:

• Gain a comprehensive understanding of the change management concepts and practices
• Develop the skills and confidence to implement and improve change management in your organisation
• Improve the performance and productivity of your organisation and its people
• Increase the satisfaction and engagement of your stakeholders and employees
• Demonstrate your commitment to continuous learning and improvement in the change management field

Course Outline:

Day 1: Introduction to Change Management

• What is change management and why is it important?
• The drivers and benefits of change management
• The challenges and barriers to change management
• The change management cycle and its phases
• The change management standards and guidelines

Day 2: Planning and Preparing for Change Management

• The factors and indicators of effective change management
• The tools and techniques to plan and prepare for change management
• The best practices to ensure the validity and reliability of the planning and preparation
• The common methods and sources of planning and preparation and how to use them
• The planning and preparation analysis and reporting

Day 3: Conducting and Reviewing Change Management

• The conducting and reviewing process and its steps
• The tools and techniques to conduct and review change management
• The best practices to ensure the effectiveness and efficiency of the conducting and reviewing
• The common tasks and activities of conducting and reviewing and how to handle them
• The conducting and reviewing evaluation and improvement

Day 4: Providing and Receiving Feedback in Change Management

• The feedback skills and their importance in change management
• The feedback methods and tools and their benefits and limitations
• The feedback styles and strategies and their applications
• The feedback challenges and barriers and how to overcome them
• The feedback improvement and innovation

Day 5: Supporting and Developing Performance in Change Management

• The support and development skills and their importance in change management
• The support and development methods and sources and their advantages and disadvantages
• The support and development styles and strategies and their applications
• The support and development challenges and opportunities and how to overcome them
• The support and development review and update

To enhance learning and practical application of concepts, the training course will use a combination of interactive lectures, case studies, group discussions, practical exercises, and real-world examples. Participants will also get the chance to collaborate on group projects and create action plans adapted to the needs of their respective organizations.