This course is designed for business executives who want to learn how to develop and enhance their emotional intelligence skills, and improve their personal and professional performance. The course is suitable for executives from any industry or sector, who face various challenges and pressures in their roles.

• Define emotional intelligence and its importance for leadership effectiveness
• Identify the four domains of emotional intelligence and their components
• Evaluate your own level of emotional intelligence and set personal goals for improvement
• Practice various techniques and tools to enhance your emotional intelligence skills
• Demonstrate your emotional intelligence skills in various leadership scenarios

The course will run for five days, with each day covering a different domain of emotional intelligence. The course will consist of lectures, discussions, exercises, case studies, videos, quizzes, and feedback sessions. The course outline is as follows:

Day One:

Self-Awareness

• Introduction to the course: objectives, expectations, agenda
• What is emotional intelligence? Definition, history, models
• Why is emotional intelligence important for leaders? Benefits, challenges, examples
• What is self-awareness? Definition, components, benefits
• How can you assess your own level of self-awareness? Self-awareness techniques¹, self-report scales², physiological measures³
• Exercise: Assess your own level of self-awareness

Day Two:

Self-Regulation

• What is self-regulation? Definition, components, benefits
• How can you improve your self-regulation skills? Self-regulation techniques⁴, such as self-control⁵, adaptability⁶, optimism⁷, stress management
• How can you use self-regulation skills in different situations? Before a stressful event, during a stressful event, after a stressful event
• Exercise: Practice some self-regulation techniques

Day Three:

Social Awareness

• What is social awareness? Definition, components, benefits
• How can you enhance your social awareness skills? Social awareness techniques, such as empathy, active listening, observation, feedback
• How can you use social awareness skills to understand others better? Recognizing emotions, understanding perspectives, appreciating diversity, reading the room
• Case study: Demonstrate social awareness skills

Day Four:

Relationship Management

• What is relationship management? Definition, components, benefits
• How can you develop your relationship management skills? Relationship management techniques, such as communication, collaboration, conflict resolution, influence
• How can you apply your relationship management skills to various leadership situations? Communication styles, decision making styles, team building styles, change management styles
• Exercise: Apply relationship management skills to a leadership scenario

Day Five:

Emotional Intelligence Integration

• How can you integrate your emotional intelligence skills across the four domains? Emotional intelligence framework, emotional intelligence competencies, emotional intelligence action plan
• How can you measure your progress and improvement in emotional intelligence? Emotional intelligence assessment tools, such as EQ-i 2.0, MSCEIT, ESCI
• Quiz: Test your knowledge on emotional intelligence
• Feedback: Evaluate the course and share your feedback

To enhance learning and practical application of concepts, the training course will use a combination of interactive lectures, case studies, group discussions, practical exercises, and real-world examples. Participants will also get the chance to collaborate on group projects and create action plans adapted to the needs of their respective organizations.