As a manager, team leader, or supervisor, you are responsible for leading, motivating, and developing your team members, as well as ensuring that they comply with the policies and procedures of your organization. You also need to be aware of the legal and ethical aspects of human resource management, such as employment law, diversity and inclusion, health and safety, and performance management. To perform your role successfully, you need to have a set of skills and knowledge that enable you to manage people effectively and legally.
This course will provide you with a comprehensive overview of the essential HR practices for managers, team leaders, and supervisors, and help you to develop and improve them. You will learn how to plan, recruit, train, and retain your team members, using various methods and techniques, such as job analysis, job description, selection, induction, and feedback. You will also learn how to manage and improve the performance, productivity, and well-being of your team members, using various tools and platforms, such as goal setting, coaching, appraisal, and recognition. You will also learn how to deal with the common HR issues and challenges that you may face as a manager, team leader, or supervisor, such as conflict, discipline, grievance, and termination.
