Here is a possible five days course outline:
Day 1: Introduction to Managing Employee Performance, Behaviour and Attitudes
- What are managing employee performance, behaviour and attitudes and why are they important?
- The history and evolution of managing employee performance, behaviour and attitudes
- The main types and methods of managing employee performance, behaviour and attitudes
- The sources and types of managing employee performance, behaviour and attitudes regulation and standards
- The role and impact of managing employee performance, behaviour and attitudes on individual and organizational performance and outcomes
Day 2: Managing Employee Performance
- The role and importance of managing employee performance
- The types and sources of employee performance information and how to access and analyse it
- The process and techniques of managing employee performance, such as goal setting, performance appraisal, coaching, and recognition
- The best practices and challenges of managing employee performance
- The case studies of managing employee performance, such as Google, Starbucks, and Netflix
Day 3: Managing Employee Behaviour
- The role and importance of managing employee behaviour
- The types and sources of employee behaviour information and how to access and analyse it
- The process and techniques of managing employee behaviour, such as behaviour modelling, behaviour modification, and behaviour reinforcement
- The best practices and challenges of managing employee behaviour
- The case studies of managing employee behaviour, such as Apple, Tesla, and Coca-Cola
Day 4: Managing Employee Attitudes
- The role and importance of managing employee attitudes
- The types and sources of employee attitudes information and how to access and analyse it
- The process and techniques of managing employee attitudes, such as attitude measurement, attitude change, and attitude alignment
- The best practices and challenges of managing employee attitudes
- The case studies of managing employee attitudes, such as Amazon, Microsoft, and McDonald’s
Day 5: Managing Employee Performance, Behaviour and Attitudes Issues and Projects
- The role and importance of managing employee performance, behaviour and attitudes issues and projects
- The types and modes of managing employee performance, behaviour and attitudes issues and projects, such as conflict, discipline, grievance, and termination
- The process and techniques of managing employee performance, behaviour and attitudes issues and projects, such as problem solving, decision making, and negotiation
- The best practices and challenges of managing employee performance, behaviour and attitudes issues and projects
- The case studies of managing employee performance, behaviour and attitudes issues and projects, such as Facebook, ExxonMobil, and Procter & Gamble