By the end of this course, you will be able to:

• Explain the role and importance of performance management in the organisation
• Identify the factors and indicators of effective performance management
• Apply various tools and techniques to plan and conduct performance management efficiently
• Ensure the quality and consistency of your performance management process and outcomes
• Communicate effectively and confidently with your employees and stakeholders
• Provide constructive and timely feedback to your employees and stakeholders
• Support and develop your employees’ performance and potential

This course is designed for managers, leaders, and HR professionals who are involved or interested in performance management in their organisations. It is also suitable for anyone who wants to learn more about the performance management concepts and practices.

Benefits of Taking the Course:

Taking this course will enable you to:

• Gain a comprehensive understanding of the performance management concepts and practices
• Develop the skills and confidence to implement and improve performance management in your organisation
• Improve the performance and productivity of your employees and organisation
• Increase the satisfaction and engagement of your employees and stakeholders
• Demonstrate your commitment to continuous learning and improvement in the performance management field

Course Outline:

Day 1: Introduction to Performance Management

• What is performance management and why is it important?
• The drivers and benefits of performance management
• The challenges and barriers to performance management
• The performance management cycle and its phases
• The performance management standards and guidelines

Day 2: Planning and Preparing for Performance Management

• The factors and indicators of effective performance management
• The tools and techniques to plan and prepare for performance management
• The best practices to ensure the validity and reliability of the planning and preparation
• The common methods and sources of planning and preparation and how to use them
• The planning and preparation analysis and reporting

Day 3: Conducting and Reviewing Performance Management

• The conducting and reviewing process and its steps
• The tools and techniques to conduct and review performance management
• The best practices to ensure the effectiveness and efficiency of the conducting and reviewing
• The common tasks and activities of conducting and reviewing and how to handle them
• The conducting and reviewing evaluation and improvement

Day 4: Providing and Receiving Feedback in Performance Management

• The feedback skills and their importance in performance management
• The feedback methods and tools and their benefits and limitations
• The feedback styles and strategies and their applications
• The feedback challenges and barriers and how to overcome them
• The feedback improvement and innovation

Day 5: Supporting and Developing Performance in Performance Management

• The support and development skills and their importance in performance management
• The support and development methods and sources and their advantages and disadvantages
• The support and development styles and strategies and their applications
• The support and development challenges and opportunities and how to overcome them
• The support and development review and update

To enhance learning and practical application of concepts, the training course will use a combination of interactive lectures, case studies, group discussions, practical exercises, and real-world examples. Participants will also get the chance to collaborate on group projects and create action plans adapted to the needs of their respective organizations.