Course Outline:
Day 1: Introduction to Work Simplification
- What is work simplification and why is it important?
- The drivers and benefits of work simplification
- The challenges and barriers to work simplification
- The work simplification cycle and its phases
- The work simplification standards and guidelines
Day 2: Analysing and Simplifying Work Processes and Procedures
- The causes and effects of work complexity and how to avoid them
- The tools and techniques to analyse and simplify work processes and procedures
- The best practices to ensure the validity and reliability of the analysis and simplification
- The common methods and sources of analysis and simplification and how to use them
- The analysis and simplification report and presentation
Day 3: Designing and Implementing Work Simplification Solutions and Interventions
- The principles and elements of work simplification solutions and interventions
- The tools and techniques to design and implement work simplification solutions and interventions
- The best practices to ensure the effectiveness and efficiency of the solutions and interventions
- The common types and examples of work simplification solutions and interventions and how to apply them
- The solutions and interventions evaluation and improvement
Day 4: Communicating and Collaborating on Work Simplification Issues and Decisions
- The communication skills and their importance in work simplification
- The communication methods and channels and their advantages and disadvantages
- The communication styles and strategies and their applications
- The communication challenges and barriers and how to overcome them
- The collaboration skills and their importance in work simplification
- The collaboration methods and tools and their benefits and limitations
- The collaboration styles and strategies and their applications
- The collaboration challenges and obstacles and how to overcome them
Day 5: Evaluating and Improving Work Simplification Process and Outcomes
- The evaluation skills and their importance in work simplification
- The evaluation methods and tools and their benefits and limitations
- The evaluation styles and strategies and their applications
- The evaluation challenges and obstacles and how to overcome them
- The improvement skills and their importance in work simplification
- The improvement methods and sources and their advantages and disadvantages
- The improvement styles and strategies and their applications
- The improvement challenges and opportunities and how to overcome them