Emotional Intelligence in Action Working with Emotional Intelligence- Online

Emotional intelligence (EI) is the ability to understand and manage your own emotions and those of others. EI is a vital skill for success in the workplace, as it enables you to communicate effectively, influence others, collaborate with teams, and cope with change. In this course, you will learn about the concept and components of EI, the emotional competence framework, the EI competencies of the leaders/heroes, the soft skills that are essential for working with EI, and how to develop and apply your EI skills in various situations at work.